SHIPPING & RETURNS
POLICIES PERTAINING TO SHIPPING, RETURNS, AND REFUNDS
SHIPPING
SHIPPING & DELIVERY
WE OFFER FREE STANDARD DELIVERY ON ALL ORDERS.
PLEASE ALLOW UP TO 5-7 DAYS FOR DELIVERY ONCE YOUR ORDER HAS SHIPPED.
[READY-TO-SHIP] ITEMS
- SHIPPED WITHIN 2-3 DAYS.
[MADE-TO-ORDER] ITEMS
- SHIPPED UPON COMPLETION.
- REFER TO THE ITEM'S PRODUCT DESCRIPTION FOR AN ESTIMATED PRODUCTION TIMELINE.
DOMESTIC & INTERNATIONAL FULFILLMENT
AT THIS TIME, WE ONLY FULFILL DOMESTIC ORDERS TO THE UNITED STATES.
CHECK BACK FOR UPDATES REGARDING INTERNATIONAL FULFILLMENT.
RETURNS
RETURN POLICY
COMPLIMENTARY RETURNS ARE ACCEPTED WITHIN 7 DAYS OF DELIVERY. THE ITEM MUST BE UNUSED, UNDAMAGED, AND IN ITS ORIGINAL PACKAGING.
RETURN REQUESTS INITIATED AFTER THE 7 DAY PERIOD ARE NOT ACCEPTED.
INITIATING A RETURN
TO INITIATE A RETURN, PLEASE SEND AN EMAIL CONTAINING YOUR
- NAME
- ORDER NUMBER
- REASON FOR RETURN
TO CLIENT SERVICES: CONTACT@BKIMLA.COM
PLEASE NOTE THAT ALL RETURNS ARE SUBJECT TO APPROVAL.
REFUNDS & EXCHANGES
REFUND POLICY:
APPROVED RETURNS INITIATED WITHIN 7 DAYS OF DELIVERY ARE ELIGIBLE FOR A REFUND.
REFUNDS WILL BE CREDIT BACK TO THE ORIGINAL PAYMENT METHOD ONCE THE RETURN HAS BEEN PROCESSED.
EXCHANGE POLICY:
EXCHANGES ARE ACCEPTED ON A CONDITIONAL BASIS DUE TO OUR SYSTEM FOR PRODUCTION AND INVENTORY.
IF INVENTORY IS AVAILABLE, APPROVED EXCHANGES CAN BE MADE FOR THE SAME ITEM IN A DIFFERENT SIZE.